Privacy Policy

1. Introduction

Bali Cabin Stay respects your privacy. This policy explains what information we collect when you use balicabinstay.com or book a stay with us, how we use it, and the choices you have. By using this website, you agree to the practices described here.

2. Information We Collect

• Contact details you provide when you send an enquiry or booking request — name, email address, WhatsApp/phone number.
• Booking details — stay dates, number of guests, property or room selected, and any special requests.
• Payment information, handled by our booking partner (booking.bclinnk.com) or via direct transfer confirmed over WhatsApp. We do not store full card numbers on our own servers.
• Usage data collected automatically, such as pages viewed, device/browser type and approximate location, used to keep the site working well and improve it.

3. How We Use Your Information

We use the information we collect to confirm and manage your booking, communicate with you about your stay, respond to enquiries, process payments, and — only with your consent — send you occasional offers or updates about Bali Cabin Stay properties.

4. Booking & Payment Data

Bookings made through the "Best Rate Booking" link are processed on booking.bclinnk.com, our booking platform. Long-stay and direct enquiries are handled by our team over WhatsApp. In both cases, only the information needed to confirm and fulfil your stay is collected and shared internally between our booking and property teams.

5. Sharing With Property Partners

Where a property is managed by a partner host rather than our own team, we share the booking details necessary for them to prepare for your stay (name, dates, guest count, special requests). We do not sell your personal information to third parties for marketing purposes.

6. Cookies & Tracking

Our website uses basic cookies and similar technologies to remember your preferences (such as a destination search) and to understand how the site is used, so we can improve it. You can disable cookies in your browser settings; some features of the site may not work as intended if you do.

7. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorized access, loss or misuse. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security, but we work to keep your data protected at every step.

8. Your Rights

You can ask us at any time to access, correct or delete the personal information we hold about you, or to stop receiving marketing messages. Contact our team using the details below and we will action your request as soon as reasonably possible.

9. Third-Party Links

Our website may link to third-party sites, such as our booking platform or social media pages. We are not responsible for the privacy practices of those external sites — please review their own policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page shows when it was last revised.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, message our team directly on WhatsApp — see the button below.